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Practice Management

Mr Richard Birkenhead

Richard Birkenhead

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Administration

Michele Astley, administrator - Prees

Nancy Perks, administrator - Wem

Stephanie Dunsmuir, I.T administrator - Wem & Prees

Reception

Our Reception team provide an important link for patients and are your initial point of contact for general enquiries. They provide basic information on services we provide and can give test results or direct you to the right person depending on your health issue or query. Receptionists book appointments, issue prescriptions, handle medical records and deal with financial claims as well as undertaking a multitude of general admin duties such as registering new patients, generating invoices, creating clinic invites and carrying out practice audits to name but a few. All our reception staff are friendly and approachable and will offer help and advice whenever they can.

Reception team Pam Gittins, Rebecca Ruff, Julia Barnett, Norma McGregor, Carmel Dunn, Pauline Morgan-Wynne, Rachel Dorricott, Shelly Beckett, Jo Veron, Victoria Hinton, Julie Angel, Victoria Owen, Georgina Bebb, Kirsty Stephens & Rose Owen.

Secretaries

Jan Smith & Julia Barnett

 

 

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